How to Order

Making an Account

  • Use your AHPRA number to make an account.
  • If you are a student use your student email and the student AHPRA number ‘CMR1234567890’ and admin will verify your account.

How to Order a Raw Formula

  • Find and add herbs via the ‘Shop’ tab or use Raw Formula Templates to prefill your cart.
  • Click on the shopping bag icon in the top right corner of the page and click view cart. The view cart page enables you to edit or remove selected herbs and dosages. You can also go back and add extra herbs from the shop.
  • Once your prescription is complete proceed to checkout where you can select the number of bags for the prescription, enter the patient details, choose your shipping option and pay for your prescription.
  • Once paid, you can then create another prescription.

How to Order a Granule Formula

  • Navigate to ‘Granules’ or ‘Granule Formula Templates’ from the ‘Shop’ dropdown. Search for individual granules to build a formula from scratch or use ‘Granule Formula Templates’ to prefill your cart. Enter the RAW dosages when creating your prescription.
  • Click on the shopping bag icon in the top right corner of the page and click view cart. The view cart page enables you to edit or remove selected herbs and dosages. You can also go back and add extra herbs from the shop.
  • Once your prescription is complete proceed to checkout where you will see the ‘Total Amount of Granules Required’ field.  input the total amount of granules required for your patient. You can find this number by multiplying your standard daily dose* by the number of days required, and enter the resulting total in the designated field. E.g If you wanted 9g per day for 10 days you would enter the number 90.
  • Enter the patient details, choose your shipping option and pay for your prescription.
  • Once paid, you can then create another prescription.
  • You might notice after entering your amount in the ‘Total Amount of Granules Required’ field that the individual granule dosages will be different to what you expect (based on your raw dosages), this is due to the differing concentration ratios of each individual granule. E.g 1g of some granules might equal 3g of raw (3:1) while 1g of others might equal 7g (7:1). Due to this the amounts may not appear to correspond to your raw dosage however the system is using these differing ratios to calculate the specific amounts needed.

*Our recommended standard granule dose is approx 9g per day, which is equivalent to 2 level spoons 3 x per day. (Spoon provided)

Is there anything I should know for subsequent orders?

  • To repeat a previous order: Go to > accounts > orders and select > order again. You can edit dosages, add herbs and enter new patient details on all repeats. For more information see under the Ordering, Payment and Shipping FAQ.

What You Need to Know (for more details see FAQ)

  • We are a Chinese medicine practitioner-only service.
  • We dispense raw herbs, tinctures, pills and granule formulas. 
  • You need an account to order.
  • We can ship to the practitioner or the patient or the formula can be picked up from our Hawthorn office.
  • The invoice is only sent to the practitioner and is not included with the herbs.